Author Archive for International Window Cleaning Association

Group Health Insurance Survey – PLEASE ALL FILL THIS OUT!!

Idea of options we are putting together based on survey results –> Group Benefit Products Available
***We absolutely need all of you to fill this out. The more who do and signify they would be interested in at least reviewing plans, the better the rates we will pull in for you! Let’s get it done!!! You don’t have to be a member currently.***
The International Window Cleaning Association (IWCA) has reached out to ICI Insurance to create a customized Group Health Insurance & Employee Benefits Program for its members. These benefits would be available to all IWCA members and their full-time employees and dependents.
The program will offer discounted rates using the group buying power of the IWCA, so more members utilizing this program will result in deeper discounts with carriers. Your feedback is vitally important in putting together a customized plan for IWCA members.
Every company owner who responds to the survey and includes their contact information will be entered into two drawings, one for a $200 Amazon Gift Card and the other for a complimentary IWCA 1 year membership ($199 Value).
ICI is an independent insurance agency with roots dating back to 1885. Headquartered in Kansas, ICI offers a wide variety of customized Employee Benefits, Business Insurance, and Workplace Safety programs all across the United States.

New Members Benefit – Service First Processing

New Benefit for Members


IWCA and Service First Processing (SFP) have put together a special “members only program” with exclusive benefits that are designed to reduce your cost of credit card processing while improving your level of service and support.

In addition to accessing low credit card processing fees, as a IWCA member you can qualify for an annual rebate.

  • IWCA members receive annual 10% rebates on the net processing revenue SFP generates from their accounts
  • Free loaner equipment
  • Free enhanced online reporting
  • Dedicated help line for IWCA members. Always get a live person when you need it most
  • 60day trial period / 90-day pilot program for Members new to credit card acceptance

The average savings is 15%, Get a proposal for your organization today!

Additionally, as a IWCA member, you have access to a suite of electronic payment tools to help streamline your business.

  • Accounts Payable Automation: Manage all invoice payments in an easier, more cost-effective way while receiving rebates.
  • ACH Tools facilitate quick ACH and E-Check Services to suit your organization’s needs.
  • With Online Invoicing, you can easily create custom invoices directly online.

SFP will provide your company with a savings proposal based on your unique business processing needs and a consultative analysis.

SFP will be in touch, or feel free to call 855.632.9862.

Click the link below to learn more about this exclusive member benefit.

OSHA Guidance on requiring a COVID Vaccination for your employees….


If an employer requires its employees to be vaccinated, adverse reactions to the vaccines are considered “work-related” by OSHA. Employers who require COVID-19 vaccines must notify OSHA within 24 hours of an employee’s inpatient hospitalization (or within eight hours of an employee’s death) resulting from an adverse reaction.

For employers subject to OSHA’s recordkeeping requirements, if the adverse reaction meets other general recording criteria (e.g., days away from work, restricted work or transfer to another job, or medical treatment beyond first aid), the reaction must be recorded on the employer’s OSHA 300 log, even if it does not lead to hospitalization. For example, if an employee uses a sick day because of fever and chills following administration of the vaccine, the reaction must be recorded. On the other hand, if an employee merely requires over-the-counter medication to ease soreness at the injection site, the action need not be recorded.

Employers who merely recommend vaccination do not need to record adverse reactions or report hospitalizations due to those adverse reactions, even if the employer facilitates employees’ access to the vaccine.

OSHA’s full guidance on the new FAQs can be found below:

Are adverse reactions to the COVID-19 vaccine recordable on the OSHA recordkeeping log?

In general, an adverse reaction to the COVID-19 vaccine is recordable if the reaction is: (1) work-related, (2) a new case, and (3) meets one or more of the general recording criteria in 29 CFR 1904.7 (e.g., days away from work, restricted work or transfer to another job, medical treatment beyond first aid).

If I require my employees to take the COVID-19 vaccine as a condition of their employment, are adverse reactions to the vaccine recordable?

If you require your employees to be vaccinated as a condition of employment (i.e., for work-related reasons), then any adverse reaction to the COVID-19 vaccine is work-related. The adverse reaction is recordable if it is a new case under 29 CFR 1904.6 and meets one or more of the general recording criteria in 29 CFR 1904.7.

I do not require my employees to get the COVID-19 vaccine. However, I do recommend that they receive the vaccine and may provide it to them or make arrangements for them to receive it offsite. If an employee has an adverse reaction to the vaccine, am I required to record it?

No. Although adverse reactions to recommended COVID-19 vaccines may be recordable under 29 CFR 1904.4(a) if the reaction is: (1) work-related, (2) a new case, and (3) meets one or more of the general recording criteria in 29 CFR 1904.7, OSHA is exercising its enforcement discretion to only require the recording of adverse effects to required vaccines at this time. Therefore, you do not need to record adverse effects from COVID-19 vaccines that you recommend, but do not require.

Note that for this discretion to apply, the vaccine must be truly voluntary. For example, an employee’s choice to accept or reject the vaccine cannot affect their performance rating or professional advancement. An employee who chooses not to receive the vaccine cannot suffer any repercussions from this choice. If employees are not free to choose whether or not to receive the vaccine without fearing adverse action, then the vaccine is not merely “recommended” and employers should consult the above FAQ regarding COVID-19 vaccines that are a condition of employment.

Note also that the exercise of this discretion is intended only to provide clarity to the public regarding OSHA’s expectations as to the recording of adverse effects during the health emergency; it does not change any of employers’ other responsibilities under OSHA’s recordkeeping regulations or any of OSHA’s interpretations of those regulations.

Finally, note that this answer applies to a variety of scenarios where employers recommend, but do not require vaccines, including where the employer makes the COVID-19 vaccine available to employees at work, where the employer makes arrangements for employees to receive the vaccine at an offsite location (e.g., pharmacy, hospital, local health department, etc.), and where the employer offer the vaccine as part of a voluntary health and wellness program at my workplace. In other words, the method by which employees might receive a recommended vaccine does not matter for the sake of this question.

Events and Training Calendar is live! Check out the next Safety Training & Networking Events!!

Event Calendar

New IWCA Apparel Store!! Get your team in some IWCA branded gear today!!

*We can add your own company logo to the apparel orders as well. Please email us so we can help set this up for you.


OSHA Stand Down Resources for your team! May 3rd-7th, 2021!


New Membership Cards for Members!!!


We have a new way for everyone to access their Membership Cards. You’ll sign in here, Click just “Account” not anything in the drop down. Scroll down and you’ll see print Membership Cards. Once you click, hit the print icon in the top right of the card, and you see three different sizes to print. Larger one for a frame if you want to put them on a wall and smaller ones to use as wallet carry cards.

If you have not signed into the new site yet, you’ll need to reset your password first if your membership was active when we moved the system over in January 2021. Use your email for the username first and if this doesn’t work, email us at and we will get you the username and reset the password for you. If you were not a member in January on the old site, this information did not come over to the new site, so you will need to sign back up and create a full membership again. 


NEW Hands on Certification Training for Route/Residential/Light Commercial Technicians and Teams!!

OSHA 1910 Safety Certified Technician Training (Hands on and Online)

Early Early Bird Open for the 2022 IWCA Convention for a short time!

Sign up now for the cheapest price ever for an IWCA Convention in 2022!! Orlando, FL at the Rosen Centre Hotel January 31-February4th, 2022!



PDF Schedule –

2021 IWCA Annual Convention Schedule
Monday March 22nd, 2021
Majestic 4-6 Royal 2 Royal 3 Outside Parking Lot – Veranda
8-12pm IWCA New Safety Training Program – Safe Practices for Rope Descent Systems Sunbelt Classroom Training Comprehensive T3 Training,  Sealing Surfaces for Success (Paver Sealing/Cleaning Certification)
12-2pm Delivering a Successful and Profitable Deck & Wood Restoration Service in Today’s Changing Market – PWNA/Everett Abrams
1-5pm Comprehensive T3 Training,  Sealing Surfaces for Success (Paver Sealing/Cleaning Certification), Sunbelt Hands On Lift, IWCA Hands On New RDS Training
4pm-8pm Expert Safety Services 1910 Safety
Tuesday March 23rd, 2021

Majestic 4-6 for classes, Veranda for the First Timers Meet & Greet

Majestic 4-6 Veranda
8-11am Opening General Session, Ettore Award, Fellowship Award, Tradeshow Vendor Highlights, Keynote – Keith Kalfas
11am-12pm Fight Club Panel
12-1pm Recruiting-Shawn Day
1-2pm Waterfed Safety/Mike Draper
2-3pm Insurance, Protect Your Assets/Tammy Artusa
3-4pm Put Culture First to Retain Your Best Employees-Martha Woodard
4-5pm QBO online/Meaghan Likes
5-6pm Disinfecting Course (All attendees will get signed up for the Kimberly Clark Scholarship for the ISSA/GBAC Microbial Warriors Certification Course to take for free.) Brandi Harper
6-7pm First Timers Meet & Greet Social
Wednesday March 24th, 2021
Majestic 4-6 Majestic 1-3 Off Premise
9-11:30am Charity Cleaning – Central Florida Children’s Home *Meet in Lobby 8:30am to leave
8-9am Chemicals – Alternatives to Razors/ABC
9-10am Building a Resilient Contracting Business – Breakthrough Academy
10-11am $100,000 profit/Meaghan Likes
11-12am Market Your Company without Spending Money – Dave Kaminski Trade Show Outdoor Demos
12-6pm Trade Show Open – Speed Cleaning Competition
6-7pm Trade Show Outdoor Demos
Thursday March 25th 2021
Majestic 4-6 Majestic 1-3
8-9am The Sales Process for People Who Think Sales People are Slimy – Curt Kempton
9-12pm Trade Show Open
12-1pm LevelUP: 6 Components to Build a Team That Gives a S**T – Martha Woodard
1-2pm Intro to adding Power Washing – Soft Washing/Power Wash U
2-3pm Facebook/Peter Artusa
3-4pm Breakthrough Academy – Build Your 2021 One-Page Strategic Plan
4-5pm Breakthrough Academy – Building a Resilient Contracting Business
5-6pm CLIPA – Why Christmas Lights?
Friday March 26th 2021
Majestic 4-6 Majestic Pre-Function
8-9am Ettore Cleaning Techniques – Jorge Aguilar and Sheila Smeltzer
9-10am Jim Dubois – Business Building
10-11am Operations Management/ Peter Artusa
11-12pm Glass Education/Cody Thomas
12-1pm The Art of Bidding – Jack Evans
1-2pm Brandi Harper – Marketing Videos
2-3pm Blake Coats/Health Insurance
3-5pm GlassRenu Hands-On Training
10-5pm Silent Auction
5-7pm Pay Online Silent Auction Invoices Emailed to you and come pick up your winnings
Certificate Course
First Timers
Live Zoom Prior To Convention for all fully registered attendees *Recordings are available Residential Panel
Glass Panel
RDS Panel
Business Q&A


Safe Practices for Rope Descent Systems Guide Now Available! Read