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Glass Issues: Builder Education Packet
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IWCA Builder Education Packet

Window cleaners - Use a builder education packet to educate builders about tempered glass quality problems before they become scratches. Download and print these documents, and send this vital information to builders in your area along with your proposal or marketing materials.

(Before discussing the issue with builders, we urge you to read the IWCA's Talking Points and to familiarize yourself with each item you intend to include in your packet.)

Cover letter - 2 examples
Paste one into your own letterhead and customize as needed.
Cover letter A - includes your offer to help reduce likelihood of scratching
Cover letter B - refers builder to IWCA website for more information

Note: As written, both cover letters refer to a tempered glass scratch waiver that you have included. We include a sample waiver; the IWCA cautions that your own legal counsel should review all of your contracts and waivers.

Suggested Inclusions
Stop Scratched Glass - An excellent overview article written by Dan Fields

Invisible Intruder Steals Millions - an IWCA article written for builders and builders magazines.

Your own tempered glass scratch waiver for the builder to sign.
Click here for an example of a Cleaner to Builder liability waiver.

A waiver that the builder could present to their window suppliers.
Click here for an example of a Builder to Supplier waiver.

The IWCA's official position on tempered glass quality issues.
The IWCA Tempered Glass Informational Bulletin 2004 - Scrapers & Fabricating Debris

Your own marketing materials - brochure, business card, proposals, etc.

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