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Builder Education Packet
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IWCA Builder Education Packet

Window cleaners - Use a builder education packet to educate builders about potential glass problems before they become scratches. Download and print these documents, and send this vital information to builders in your area along with your proposal or marketing materials.

(Before discussing the issue with builders, we urge you to read the IWCA's Talking Points and to familiarize yourself with each item you intend to include in your packet.)

Cover letter
Paste into your own letterhead and customize as needed.
Cover letter A - includes your offer to help reduce likelihood of scratching

Note: As written, the cover letter refers to a glass scratch waiver that you have included. We include a sample waiver; the IWCA cautions that your own legal counsel should review all of your contracts and waivers.

Suggested Inclusions
A copy of the joint IWCA/GANA job site protection bulletin, released in 2010. Web Link

A copy of the revised joint IWCA/GANA Proper Procedures for Cleaning Architectural Glass Surfaces bulletin Web Link

Your own tempered glass scratch waiver for the builder to sign. Click here for an example of a Cleaner to Builder liability waiver.

Possible Damage Waiver example emailed separately.

This sample waiver is for informational purposes ONLY. The IWCA recommends you have competent legal counsel review any waiver you may deploy in your business.

Your own marketing materials - brochure, business card, proposals, etc.
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